Medical Concierge for Business

The UK's leading health concierge for companies

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Key Benefits

Run by experts

Our senior doctors help employees navigate to the right specialist first time.

Quick and reliable

Fast-tracked access to top specialists.

Less Stress

We take care of appointment bookings and administration.

Reduce employee sickness costs

Quicker decisions mean faster return to work.

Improved employee retention

Help employees get more from their existing health benefits.

Flexible

Works with self-pay, private medical insurance, cash plans and occupational health referrals.

“After months of being off work and in pain, the surgeon recommended by Medstars got me back to work in 6 weeks.”

Why Medstars?

About Medstars.

Medstars was founded in 2014 by award-winning senior medical consultants in order to help patients seek and access the best private healthcare available. Medstars supports the healthcare of over 30,000 members for corporate clients, insurance companies and individual families. This company has been recognised by the NHS who are direct investors, as providing an innovative model of individualised healthcare navigation.

Our Mission.

Medstars Medical Concierge offers companies a new and unique health service for their employees. Medstars complements and enhances the existing health benefits and private medical insurance you currently provide to your employees by boosting its effectiveness.

What We Do.

Medstars Health Concierge actively manages your employees' health needs. With a deep understanding of the health pathways that a sick employee takes, Medstars can recommend and secure direct access to the best private health specialists across the UK. In doing so, we improve the quality, speed and satisfaction of their health outcomes. This results in healthier employees returning to work more quickly.

Concierge Personal Case Studies

Shaheen, Medstars Medical Concierge patient, tells us her story

Shaheen, Cancer

When Shaheen called Medstars with a story of sudden unexplained jaundice and a diagnosis of pancreatic cancer she didn't initially know where to turn. Medstars managed rapid referral to a specialist (within 48 hours), further investigations (within 5 days) & the start of treatment (within 2 weeks).

Richard, Medstars Medical Concierge patient, tells us his story

Richard, Injury

Medstars worked with the HR department of an manufacturing company to help Richard, an engineer who had been on long term sick leave with a painful hand resulting from a previous hand bone fracture that had failed to heal.
Medstars sourced an expert second opinion from an orthopaedic hand surgeon, resulting in better pain management and a return to work on the production line.

Ken, Medstars Medical Concierge patient, tells us his story

Ken, Deafness

Ken was struggling to manage due to failing sight and hearing. Medstars helped support his case to enable him to receive a cochlear implant, curing his deafness. Following surgery Ken's social isolation reduced and he can now spend quality time with his grandchildren.

Key Person Executive Health Screening

Woman assessing the benefits of Medstars Medical Concierge for business

Assessment

Establish the fitness of your key personnel.

Diagnostics

Screening includes general physical assessment & wellbeing review, mental health screening, nutritional assessment, state of the art cardiovascular and cancer screening.

Support

Advice and ongoing support from the best specialists in the Medstars medical community.

Wellbeing

Maintain your company leaders' health and mindset.

Business benefiting from Medstars Medical Concierge

REDUCING COSTS

Board Director, salary £180k

Long term sick leave expected for a minimum 6 months following recognition of mental health diagnosis.
Following a telephone call with Medstars senior doctor, Medstars Health Concierge identify and discuss with employee a shortlist of consultant psychiatrists whose expertise precisely matches the mental health diagnosis, along with their next availability, fees, geographical location and professional credentials. Medstars ensure healthcare plan covered by employer's insurance, and quote self-pay rate if less than PMI excess.
Appointment arranged with chosen psychiatrist by Medstars.
Director returns to work after 13 weeks with concurrent mental health support and follow-up.

  • OUTCOME 1 - SENIOR EMPLOYEE RETURNS TO WORK HEALTHY AND EFFECTIVE
  • OUTCOME 2 - RETURN TO WORK AFTER ONLY 13 WEEKS SAVING £41,250
Medstars Medical Concierge for business

MAXIMISING VALUE

SME Account Manager, salary £30k.

Knee injury whilst playing football.
Entitled to course of physiotherapy using employer provided cash plan
Following a telephone call with Medstars senior doctor, Medstars Health Concierge identify and discuss with employee options for local physiotherapist, including specific sports-injury expertise and pricing.
Employee selects outstanding sports physiotherapist whose fees enable a course of 8 rather than 5 physiotherapy sessions.

  • OUTCOME 1 - EMPLOYEE RETURNS TO WORK HEALTHY AND EFFECTIVE
  • OUTCOME 2 - MAXIMISES THE VALUE EMPLOYEES GAIN FROM CASH PLAN INSURANCE COVER

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