How does Medstars Concierge work?
Contact Medstars via phone, email or enquiry form, and arrange a telephone appointment with one of our expert, regulated doctors. This doctor will then take the time to get to know you and your medical requirements. Our team of experts will then research the ideal doctors, using their extensive clinical network to find the right specialist for you. We will then schedule the appointment for you. All you need to do is show up!
My insurance company sends me to a specialist - why do I need Medstars Concierge?
Your insurance company will send you to an appropriate specialist but there is no compulsion for them to find the best for your particular healthcare needs. For example you may need an operation on your knee. The insurance company may send you to an orthopaedic surgeon who has agreed to charge the insurance company the lowest fee for your care who can operate on knees but their real expertise is hip surgery. Medstars concierge will seek out and recommend a specialist whose primary expertise
matches your need who will also match your insurance policy – maximising the benefit of your health insurance.
Can I use Medstars Concierge from anywhere in the world?
Yes. Medstars enables anyone to access the best UK private healthcare. If you choose to book an appointment with one of our UK health specialists, please note that you are responsible for your own travel, accommodation and visas for the duration of your visit. Please note that if you are calling from abroad, international calling charges may apply.
Can Medstars Concierge help me get a table at the Ivy?
Unfortunately not. We specialise in helping you get the best healthcare. For example, if you have cancer we want to help you meet the best oncologist rather than recommend the best restaurant.
Can I join Medstars Concierge?
Yes - by joining as a member you can use our service as many times as you need to help you access the best advice and healthcare. This is perfect for individuals and families who wish to have the complete peace of mind that comes from knowing you can ask experience doctors advice about your healthcare options. It's what doctors have always done for their family and friends when they become ill. We do not provide emergency healthcare.
Can Medstars Concierge reduce my sickess rates in my business?
Yes. By actively managing the healthcare choices and ensuring your staff get to the correct care, first time and as quickly as possible we can reduce their time off work and cost you less. Businesses who join our Medstars Concierge have the found that the associated costs of employee sickness are significantly reduced. Sign up your workforce and start saving time and money. Get in touch to find out more.
I have cancer, can you help me get a second opinion?
Yes, Medstars Concierge is a perfect way of reviewing and optimising the treatment of your cancer. We can arrange for you to have a second opinion by leading experts and optimise your care. Becoming a member of our Concierge service is really useful way of having access to experts as your treatment progresses - true peace of mind.